Privacy Policy
Last Updated: October 24, 2025
TL;DR: We collect minimal data (email, name, property data you upload). We use it only to generate your reports. We don't sell your data. You can delete it anytime.
1. Information We Collect
Information You Provide:
- Contact Information: Email address, name
- Property Data: CSV files you upload (addresses, prices, acreage, zoning, etc.)
- Payment Information: Handled by PayPal (we don't store credit card numbers)
- Bundle Codes: When you purchase paid tiers
Information We Automatically Collect:
- Usage Data: Reports generated, dates, tier used
- Technical Data: IP address, browser type, device info (for security)
- Analytics: Page views, clicks, form submissions (via standard web analytics)
2. How We Use Your Information
We use collected information to:
- Generate Reports: Analyze your property data with AI
- Deliver Services: Email PDFs, track usage, manage bundles
- Communicate: Send reports, confirmations, low-credit alerts
- Improve Service: Fix bugs, enhance analysis quality
- Prevent Abuse: Detect fraud, enforce quotas
- Legal Compliance: Respond to legal requests if required
3. How We Share Your Information
We do NOT sell your data. We only share data with:
Service Providers:
- OpenAI: Property data sent to GPT for analysis (see their privacy policy)
- Email Service (Resend): To deliver your PDF reports
- Payment Processor (PayPal): To process payments
- Hosting (Netlify): Where the service runs
- Database (Upstash KV): To store usage/bundle data
Legal Requirements:
- If required by law, court order, or government request
- To protect our rights or prevent illegal activity
We Will NEVER:
- ❌ Sell your email to marketing lists
- ❌ Share your property data with third parties
- ❌ Use your data for advertising
4. Data Retention
- Property Data: Processed in real-time, not stored permanently (may be cached 24 hours for debugging)
- PDF Reports: Temporarily stored for 30 days, then deleted
- Account Data: Retained while you have active bundles
- Deleted Accounts: All data purged within 30 days of request
5. Data Security
We protect your data through:
- ✅ HTTPS encryption for all data transmission
- ✅ Secure cloud hosting (Netlify, Upstash)
- ✅ Access controls and authentication
- ✅ Regular security audits
- ✅ No storage of sensitive financial data (PayPal handles it)
However: No system is 100% secure. Use strong passwords and don't share bundle codes.
6. Your Rights
You have the right to:
- Access: Request a copy of your data
- Delete: Request deletion of your account and data
- Correct: Update incorrect information
- Export: Download your reports (PDF format)
- Opt-Out: Unsubscribe from marketing emails (we send very few)
To exercise these rights, email: privacy@landiq.com
7. Cookies & Tracking
We Use:
- Essential Cookies: For login, sessions, form submissions (required)
- Analytics: Basic usage stats (page views, popular features)
We Don't Use:
- ❌ Advertising cookies
- ❌ Social media trackers
- ❌ Cross-site tracking
You can disable cookies in your browser, but the service may not work properly.
8. Third-Party Links
Our service may link to external sites (county records, LandWatch, etc.). We're not responsible for their privacy practices. Read their policies.
9. Children's Privacy
LandIQ is not intended for users under 18. We don't knowingly collect data from children. If we discover we have, we'll delete it immediately.
10. International Users
LandIQ is based in Israel. If you're using the service from another country:
- Your data may be transferred to and processed in Israel
- We comply with applicable data protection laws
- For EU users: We follow GDPR principles
11. OpenAI & AI Processing
Important: Property data you upload is sent to OpenAI's GPT models for analysis.
- OpenAI may use data to improve their models (see their privacy policy)
- We send only necessary data (property details, comps)
- We don't send your personal contact info to OpenAI
- By using LandIQ, you consent to this processing
12. California Privacy Rights (CCPA)
If you're a California resident, you have additional rights:
- Right to know what data we collect
- Right to delete your data
- Right to opt-out of data sales (we don't sell data anyway)
- Right to non-discrimination for exercising your rights
Contact: privacy@landiq.com
13. Changes to This Policy
- We may update this policy occasionally
- Changes posted with new "Last Updated" date
- Material changes will be emailed to active users
- Continued use = acceptance of new terms
14. Contact Us
Questions about privacy?
- Privacy Email: privacy@landiq.com
- General Support: support@landiq.com
- Website: landiq.com
By using LandIQ, you consent to this Privacy Policy.